Member Services Help Desk
As an extension of your team, let Aplusify alleviate the administrative burden so that your team can focus on the bigger picture.
Present your members with a service that answers their questions, assist them with member-related services and puts a smile on their face.
- Improve member satisfaction by simply being responsive and accessible
- Increase member engagement by providing communications channels that resonate
- Decrease mundane workload from staff who can be more strategic
- Drive cost-efficiency by solving technical issues that decrease inbound inquiries
Our Formula for Success
- Transparency of help logs
- Real-time dashboards & metrics
- Automating requests to departments for additional information or assistance
- Comprehensive view of member profiles using your Salesforce instance
- Ability to troubleshoot technical problems with the development team
- More Affordable than Full-Time or Temp Staff
- Lock-in Rate for 6 or 12 months
- Project Manager
- US Time Zones
- Phone, Email & Online chat
- Easily Adjust for Peak Seasons
- No Recruiting Costs
- No Training Costs
- No Equipment Costs
- No Implementation Fees
- No Overtime
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Want more information? No problem. Let’s chat.